PEP Hotlines

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PEP is available from Emergency Departments of most public hospitals, sexual health clinics and some other clinics and doctors that specialise in gay men’s health and HIV.

For clinics and doctors, it’s a good idea to call first to make sure they are open, and to let them know in advance that you are coming to get PEP. If the exposure happens after hours, Emergency Departments are often the best place to go to make sure you start PEP as soon as possible.


Call these numbers to
  • Discuss your risk
  • Assess your need for PEP
  • Find a PEP location

Australian Capital Territory

healthdirect
1800 022 222

24 hours a day, 7 days a week

Advise you calling from the Australian Capital Territory about PEP.


Call now

Western Australia

PEP Line (WA)
1300 767 161

24 hours a day, 7 days a week

Call now

South Australia

PEP Hotline (South Australia)
1800 022 226

24 hours a day, 7 days a week

Call now

Northern Territory

healthdirect
1800 022 222

24 hours a day, 7 days a week

Advise you calling from the Northern Territory about PEP.


Call now

Queensland

PEP Information (QLD)
13 HEALTH (13 43 25 84)

24 hours a day, 7 days a week

Call now

Tasmania

Sexual Health Service
1800 675 859

Phoneline is available during business hours.

After hours, call healthdirect: 1800 022 222 (advise you calling from Tasmania about PEP).

Call now

New South Wales

PEP Hotline (NSW)
1800 737 669 (1800 PEP NOW)

Phoneline is staffed Monday to Friday 9:00AM until 7:00PM. Closed public holidays. 

You can also call healthdirect on 1800 022 222 to speak with a nurse any time.

Call now

Victoria

PEP Phoneline (Victoria)
1800 889 887

Phoneline is staffed 9am-5pm, Monday to Friday. Other times there is a detailed recorded message with many options.

You can also call healthdirect on 1800 022 222 to speak with a nurse any time.

Call now

Think you're at risk of HIV?

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